Barrier Four: Trying to Influence or Impress
Think back to a time when you had a conversation with someone you believed could assist you in some way. Chances are you wanted to maximize the opportunity. As you are thinking of what you need out of the conversation you are certainly not paying attention to what the speaker needs out of the conversation.
When the speaker realizes they are not being heard it can be counterproductive for you if you are trying to make a good impression. Use the opportunity to learn and understand the speaker’s message. Again, remember Mark Twain’s quote about humans having two ears and one mouth. The more we can listen and ask good, engaging questions, the more we will connect and leave a positive impression on the other person.
It is important to be aware of your own motives for any conversation. If you acknowledge them it becomes easier to set them aside so you can listen attentively.
